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Frequently Asked Questions

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Please try Phyto Essence products to get rid of oily skin problems.

Ketsugo received overwhelming responses since hitting the market. This resulted in a lot of inquiries regarding the product and we will answer some of the most popular questions here.


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1.

I do not have serious skin problem but I do have very oily facial skin which gives an unsightly shine and it also causes make-up to run. Can Ketsugo help?

2.

Does Ketsugo treat open pores?

3.

Will Ketsugo treat blackheads?

4.

There are many variations of Acne, to which extent will Ketsugo help?

5.

Does Ketsugo treat pigmentation?

6.

Will the use of ketsugo result in clogged pores?

7.

Is Ketsugo drying? Will it cause the skin to peel like Clearasil, Retin-A, Lactacyd, Oxy 5 and Acne-Aid?

8.

How should you apply Ketsugo? Can it be applied under make-up?

9.

If, I have combination skin, will normal or dry parts of the skin be even drier after application?
10. Can Ketsugo be used on any part of the body?

11.

Will perspiration halt the effect of Ketsugo?
12. Will Ketsugo hurt the eyes?
13. Can children use Ketsugo?
14. Will Ketsugo cause allergy?
15. The scientific name of Isolutrol is Sodium Scymnol Sulphate. Does this mean that those allergic to sulphur will have problems with Ketsugo?
16. Are there any side-effect of using Ketsugo?

I do not have serious skin problem but I do have very oily facial skin which gives an unsightly shine and it also causes make-up to run. Can Ketsugo help?

Ketsugo is the perfect answer to this problem, as it takes away the oiliness from your facial skin and hence, the unsightly shine, make-up will appear better, stay on longer and will not clog pores.
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Does Ketsugo treat open pores?

Ketsugo normalises the production of sebum and hence, will prevent open pores. As for existing open pores, Ketsugo will prevent them from enlarging. Existing pore holes will be refined when you adopt a proper skin-care routine. (i.e. cleansing, toning, moisturising and deep cleansing along with using Ketsugo). Ketsugo prevents the face from having an oily shine and this make open pores less obvious.
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Will Ketsugo treat blackheads?

Ketsugo will not remove existing blackheads (these are best removed by a beautician) but Ketsugo will definitely prevent new blackheads due to excessive oiliness from forming.
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There are many variations of Acne, to which extent will Ketsugo help?

Ketsugo will treat almost all oily skin problems. However, those having acne with pus (bacterial infection) should apply Ketsugo and take the prescribed medication by a dermatologist.
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Does Ketsugo treat pigmentation?

No. Ketsugo functions by controlling the production of sebum until it returns to a normal level (the minimum amount of sebum required by the skin). Hence, Ketsugo treats skin problems due to oiliness but not pigmentation which is due to excessive exposure to the sun, hormonal changes and aging.
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Will the use of ketsugo result in clogged pores?

A clogged pore is the blockage of the pore by a plug of skin debris and hardened sebum due to excessive secretion of sebum. With Ketsugo, the production of sebum would be normalised. Hence, keeping the pores free from clogging, even under make-up.
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Is Ketsugo drying? Will it cause the skin to peel like Clearasil, Retin-A, Lactacyd, Oxy 5 and Acne-Aid?

No. Ketsugo is non-drying unlike the other commercial formulations which absorbs oil from the skin.
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How should you apply Ketsugo? Can it be applied under make-up?

> Gently cleanse face of dirt and oil with a mild soap.
> Spray Ketsugo over the whole face, even if you have combination skin (it is non-drying). Use about 4 to 7 puffs per application, twice daily. Allow to dry and do not wipe off or massage it into the skin as this will stimulate production of sebum.
> As for women, toner, moisturiser and foundation can be applied as usual but again, avoid massage. Ketsugo would restore the balance of oil production in about 3 weeks depending on the individual. Make-up should then, look better and stay on longer. Subsequently, use Ketsugo once a day for maintenance.
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If, I have combination skin, will normal or dry parts of the skin be even drier after application?

No. Users of Ketsugo having combination skin did not experience the drying effect. In fact, research and sample test carried out extensively by dermatologist actually shows improvement in the texture of the dry part of combination skin and no such drying effect has been recorded. However, if there should be any drying in individual cases, apply some moisturiser.
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Can Ketsugo be used on any part of the body?

Yes. Ketsugo can be used on any part of the body which is oily, for example, the back.
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Will perspiration halt the effect of Ketsugo?

Not if you perspire after Ketsugo has been absorbed. Hence, before you apply Ketsugo, make sure your skin is dry. However, if you perspire heavily, we recommend that you apply Ketsugo 3 times daily.
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Will Ketsugo hurt the eyes?

You should always spray on Ketsugo with your eyes, closed. If a little bit does get into your eyes, rinse it off. It will definitely not damage the eyes.
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Can children use Ketsugo?

Yes. Those reaching puberty and experiencing oily skin problems can use Ketsugo.
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Will Ketsugo cause allergy?

Ketsugo is a gentle and safe product. The active ingredient in Ketsugo, isolutrol, is hypo-allergenic. Hence, it is suitable for any skin type but it is important to note that those highly sensitive to frangrances might experience irritation to the fragrance used in Ketsugo.
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The scientific name of Isolutrol is Sodium Scymnol Sulphate. Does this mean that those allergic to sulphur will have problems with Ketsugo?

No. Tests have been done where people with sulphur allergy applied Ketsugo, none of them showed any allergic reaction. However, should allergy happen in your case, stop using the product.
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Are there any side-effect of using Ketsugo?

There are absolutely no side-effect of using Ketsugo. Isolutrol, the active ingredient in Ketsugo, is a natural compound which has undergone intensive tests in human volunteer studies with favourable results.
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A few people questioned where the shark bile for Ketsugo is obtained, being concerned that the Ketsugo producer actually catches sharks. As a matter of fact shark bile for Ketsugo is obtained from fishermen who catches sharks for a living. These fishermen would have thrown away the shark bile otherwise! Also sharks are not going extinct. Marine research shows that the shark population is flourishing.

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